Shipping Policy

Free Shipping Terms
Free shipping is available on orders to any address in the continental United States. Free shipping does not apply to orders shipping to Alaska, Hawaii, Puerto Rico or US Virgin Island. You will need to email us at info@line2design.com with your complete address and items you wish to purchase for a shipping quote.

General Terms
We ship in the continental United States. We are unable to ship to APO/military addresses at this time. We do not ship to P.O Boxes and we currently do not ship outside of the United States.

Order Cancellation and Changes
Once a tracking number has been generated, we are unable to cancel or make changes to your order.

Shipping Method
We reserve the right to use a different shipping carrier (using a comparable service) than what was selected at checkout. Orders will be shipped using our preferred provider and we are unable to accommodate shipping orders on  customers personal shipping accounts.

Tracking Information
An automatic email with the tracking number will be sent at the time of shipment or as soon as it is available.

Address Changes
Packages will be delivered to the address confirmed on your order. For security, address changes cannot be made after the order is placed. We are unable to change shipping addresses, redirect, or place a hold on a shipped package.

Refused Delivery
If you elect to refuse the delivery of the items you ordered from LINE2EMS.com or return items without requesting a RMA (Return
Merchandise Authorization), you will be subject to a minimum of a 20% restocking fee plus original shipping charges will be deducted from your refund.